Thursday, May 22, 2003

Company A finally wrote back to me in a letter dated 15 May, as per my previous posting.

Very briefly I will summarise:

 They apologise for the delay.

 They explain their decision process.

 They note their key findings.

 They reject my claim.

I will of course not let the matter drop; and will draft a detailed rebuttal of their points, over the next 10 days or so. This will be sent to the Ombudsman and posted on this site.

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